Frequently Asked Questions
What is a Mail Drop?
A Mail Drop is a facility that allows you to use their street mailing address to collect mail in your name or company name without having to rent an office or employ staff.
What comes with a Mail Drop?
You receive a street mailing address and your mail can be forwarded to you anywhere in the world. You can also use re-mailing services. You also receive a postage deposit to get you started.
What postage deposit amount comes with a Mail Drop when I purchase?
If you choose a 6 month term, you receive 25 euros to start with. If you choose a 1 year term, you receive 50 euros to start with.
What is a Virtual Office?
A Virtual Office is a complete office solution. It includes a Mail Drop street mailing address and also comes with a dedicated voice mail and fax number.
How do I receive my voice mail & fax messages?
Everything is e-mailed to you.
What postage deposit amount comes with a Virtual Office when I purchase?
Virtual Offices are available for a 1 year term and you receive 50 euros to start with.
What are Re-mailing services?
Your mail drop facility can receive mail you have ready to send out to your clients that you have prepared and the envelopes are postmarked from your actual mail drop location. The postage cost to do this is taken from your postage deposit.
What is Mail Forwarding?
When your Mail Drop facility collects mail on your behalf, they Mail Forward your items to you wherever you might be. You always have the option to change your Mail Forward address if you move around. The postage cost to do this is taken from your postage deposit.
What comes with a voicemail & fax purchase?
A dedicated voicemail and fax number. We can customize your greeting for you or you can record it.
What is Call Forward/Transfer?
A dedicated line that people call and they are immediately transferred without any detection to the telephone or fax number of your choice.
What payment methods do you accept?
We accept bank wire transfers, western union, moneygram, paysafe card and credit cards through skrill.com (moneybookers). Order form.
When are my services set up?
As soon as we receive your payment we start the set up process. It takes 1-3 days depending on the service ordered.
Do you have a reseller or an affiliate program?
Yes, please contact us.
What if I have more questions?
If you have any additional questions, please contact us.